We aim to pack and dispatch all orders within 24 hours of payment (Monday to Friday). Currently we free postage within the UK, no matter how much you buy. This is for second class untracked post. If you wish to get your items quicker or have them tracked we can arrange this for an additional payment. Please email firstname.lastname@example.org for further help.
Good sent second class should arrive in 3-4 days. First class should arrive in 1-2 days.
Please note: Whilst we make every effort to deliver goods in the time specified, we cannot guarantee delivery in that time period or accept liability for deliveries made outside of this time-scale. We cannot accept liability for out of pocket expenses or other costs incurred due to failed or delayed deliveries.
Royal Mail will not deem a parcel to be lost until it has been in the postal system for a period of 15 calendar days (UK) and 21 calendar days for International orders. Although it is highly unlikely deliveries will take this amount of time we are unable to despatch a replacement or issue a refund until this period of time has elapsed. If you have ordered a large item, please check that your local post office is not holding it for collection or that the postman hasn’t left it with a neighbour..
Should your order not arrive within the estimated time please email us and we will replace the item or refund your money if you prefer.